Any person, member or non-member, may file an ethics complaint against a member and/or broker alleging a violation of the Code of Ethics or MLS Rules & Regulations. An ethics complaint should be filed when you want to charge a member with a Code of Ethics, Bylaws or MLS Rules violation. A Complaint must be filed within 180 days from close of escrow or date of discovery with the Respondent’s primary Association. You must submit a typed-written summary detailing the events that took place with time frames and any evidence you wish to submit. Your summary must support the actual Code of Ethics, Bylaws or M.L.S. Rules you are charging against the agent and/or broker. The Association has no authority to revoke a BRE License. To file a licensing complaint, contact the California Department of Real Estate at www.dre.ca.gov or call (213) 620-2072 or click here to file a complaint with the Department of Real Estate.
If you want to file a complaint, first read “Before you File an Ethics Complaint” for clarification regarding what we can and cannot do. If you would like to file a Complaint, please use the Steps to Filing a Complaint to assist you in completing the process. The process can take approximately 60-90 days in order to ensure due process to both sides.